Here, you'll find a
"lite" version at a $20 Discount...
"Discover How To Improve
Dining Room Service,
Gain A
Better Reputation
& Increase Your Sales..."
NYC Restaurant Insider
Reveals The Simple Steps To Improving
Dining Room Service & Increasing Restaurant
Profits...
From
The Desk Of:
Richard Saporito
Date:
Dear
Friend,
or
more than 30 years, I worked in a variety of New
York City restaurants.
I've worked in moderate sized cafes as well as some
of the largest NYC establishments with seating for
more than 1,500 guests.
In that time, I've been part of some extremely
successful restaurants and I've also
witnessed many that struggled unnecessarily.
In my experience, the primary factor that
separates successful restaurants from
those that struggle, is thelevel of
service that is provided to the customer.
Sure, the location, menu and marketing play a part,
but the most successful restaurants all have one
thing in common...
They provide
customer service which exceeds their customer's
expectations!
Why is
this so vital?
Well, consider these
statistics from the White House Office of Consumer Affairs
in
Washington, DC...
For every complaint
you're aware of, there are 26 additional customers who
have unresolved problems or complaints...
A dissatisfied
customer will tell 9 to 15 people about their
displeasure and
sometimes they will tell as many as 20.
On the other hand, this
same group also found...
Up to 96% of
customers would do business with you again if they felt
you acted
quickly and to their satisfaction and many said they
would refer other people.
On average, happy
customers will tell 4-6 people about their positive
experience.
The Fact
Is...
Businesses that provide
extraordinary customer service can improve their
profitability, increase market share and will have customers
who are willing to pay
more for their products and services simply because of the
extraordinary service
they
receive.
Think about
it...
Why do
people "eat-out?"
Most do it
because they want to escape the "realities" of their
everyday life. They
want to escape the labors associated with cooking at
home...
The preparation, the cooking and the
inevitable clean-up that's required.
They want to
be pampered a bit...
They want to be served.
Here's
The Bottom Line...
Improving the customer
service in your restaurant will help you make more money and experience more growth. It can also help you save
a significant amount of money in advertising costs as your
customers will become your most effective form
of
advertising.
Anyone involved in
advertising or marketing a restaurant knows three things...
Word-of-mouth marketing is by far
the best kind (& it's free)
It's far more expensive to acquire
a new customer than it is to keep a current one
Happy customers return
time-and-again and will refer you to family and friends
"...helping us to elevate
our dining room customer service!"
Richard,
"This book has a lot of
great organizational tips helping us to elevate our
dining room customer service!"
Orlando Campos -
General Manager,
Brasilia Grill, Montville, New Jersey
There is
absolutely no downside to improving your dining
room service so I'm
guessing you have only two questions for me...
How can I help you improve your dining room
service?
AND...
How much is this going to cost?
Well, I've taken my 30-plus years of experience
as a restaurant professional and have
written an ebook which you can download and
benefit from immediately.
Inside this ebook, entitled "How To Improve
Dining Room Service," you will find
everything you need to improve your restaurant's
organization, exceed your customer's
expectations and increase your profits.
No stone is left unturned...
In detail,
the book shows you how to make
immediate improvements in:
Front
Door and Reservation Desk Duties Seating
Efficiency Dining
Room Organization, Understanding and
Awareness Menu
Knowledge and Effective Upselling Service
Staff Scheduling Traffic
Flow Guidelines Sanitary
Rules and Advice Safety
Information Customer
Satisfaction and
Much More!
The Results Are Astounding!
You'll
find your restaurant runs smoother, your
customers and staff happier,
and realize greater profitability through higher
sales and increased business.
Who Was This Written For?
Whether you
are a restaurant owner, manager or a member of
the waitstaff you will greatly benefit from "How
To Improve Dining Room Service!"
As a matter
of fact, this information is also invaluable to
anyone who has opened a new restaurant or is
planning on doing so.
Here's
who will benefit...
Established
restaurants will learn how to quickly elevate
their dining room service, increase
average sales, improve overall efficiency,
reduce waste and explode repeat business as they
exceed their customer's expectations.
New
restaurantsor those planning on opening a
restaurant will learn how to get organized right
from the start and quickly establish themselves
as a restaurant of excellence!
Members
of the waitstaff will discover how to increase
their efficiency, dazzle their customers through
excellent service and menu knowledge and make
more money because of the increased satisfaction
and higher overall sales.
"Richard's book was extremely useful..."
"Richard's book
was extremely useful for the dining room service staff
training
sessions at our restaurants!"
Leonard
Nakonechny -
Owner,
C & Nu Restaurants, Vancouver, Canada
"...quite valuable to our readers!"
Richard,
"Your
publication is fantastic and quite valuable to our
readers!"
Eric Hahn -
Executive Chef & Editor-in-Chief, RestaurantEdge.com
In addition
to the ebook, you will also receive my
Restaurant Performance Evaluation Guide as a
valuable FREE Bonus!
The
Restaurant Performance Evaluation Guide is an
in-depth series of more than 60
questions. These questions represent what is
most important from a customer's
point-of-view.
If you
answer these questions honestly, you will gain a
deep understanding of how
your customers feel about YOUR restaurant!
It's almost
like you're reading your customer's
mind...
Inside, you'll
find questions pertaining to:
The
Outside Appearance of the Restaurant Front
Door and Dining Room Appearance Menu
Analysis Ambiance
& Overall Comfort Dining/Waitstaff
Service, Skills & Technique Food
Preparation and Quality Service
Ending Issues Payment
Handling Restrooms
and Sanitation Concerns and
Much More!
Using this
guide, you will be able to see your restaurant
the way your customer sees
it. It will help you determine what things you
are already doing right and what
areas need improvement.
Every restaurant who has used my guide has
experienced immediate benefits. After
all, you're making improvements to the areas of
your restaurant which matter most to
your customers.
This material has been
carefully laid out to bring you and your
restaurant maximum benefits in the shortest
time possible and I Personally Guarantee
Your Satisfaction!
The
ebook and Performance Guide follow the
exact same system I use when conducting
hands-on restaurant consulting only for a
fraction of the price.
I continually receive
emails from restaurant owners, managers and
staff from around the world with rave
reviews of my "How To Improve Dining Room
Service" system and
I guarantee it will work
for you!
Here's just a few "Rave
Reviews"...
"Thanks to your book..."
Richard,
"Thanks to your
book I can now display great service in my restaurant!"
Francis Le
Roux -
Owner,
De Ark Guesthouse,
Lydenburg, South Africa
"This is a great book..."
"This is a
great book for fixing dining room service problems.
Our restaurant runs smoother now and our customers have
never been happier!"
Ted Lo
Russo -
Manager, Canyon Road Restaurant,
NYC, New York
"Very helpful..."
"Very helpful
for the service training at our new restaurant!"
David Ray -
Food and Beverage Director, Radisson Hotel, Annapolis,
Maryland
"Thanks so much..."
Richard,
"Thanks so
much, your manual was very interesting, easy to read
with many items that we retracted and used for our
operations!"
Marc C.
Moulinet -
Director of Services,
Horseshoe Bay Resort, Marble Falls, Texas
What's
Your Guarantee?
Honestly, I've been
helping restaurants (of all shapes & sizes) for a long time now.
I'm so confident that
my information will help you improve your
dining room service, your restaurant's
efficiency and help you to make more money
by increasing your average sales as well as
from an increase of business.
That's why I can give
you my Personal Guarantee with complete
assurance!
My Personal 100%
Moneyback Guarantee...
IF YOU ARE NOT SATISFIED WITH
YOUR PURCHASE (FOR ANY REASON)
JUST SEND YOUR REQUEST IN
WRITING AND YOU WILL RECEIVE A
FULL REFUND.
NO QUESTIONS, NO HASSLES,
NO PROBLEM!
Thank you for your purchase,
So,
What Does It Cost You Ask?
Well, my full package
sells for $47 but this "lite" version is
available to you, my
valued Subscriber for only $27.
This offer is not available to anyone else
so I
encourage you to take advantage while it's
still available.
If, however, you'd like
to get the full-package (which also includes
the Dining Service Exam and 6 additional
Free Bonuses)
Click Here For The Full-Package
This "lite"
version is Only $27
Here's what you get
when you order today...
YES
Richard, I Want To Improve
Dining Room Service!
I
Understand I'll Be Receiving
Your New Ebook, "How To Improve Dining Room
Service" Which Will Help Me To Improve Dining Room Service, operate more
efficiently and make more money.
I Also Acknowledge That I'll receive your "Restaurant
Performance Evaluation Guide" as a FREE Bonus!
On That Basis, Please Give Me Immediate Access To Your Proven System For
Only $27.
I Understand That I Have A Full 8 weeks To "Test Drive"
Your System and If I
Don't Like It... I Don't Pay!
(We reserve the right to end this "Limited Time" pricing at anytime without
warning.)
To your restaurant's success,
Richard Saporito
PS - I'm confident "How To Improve Dining Room Service"
will help you improve your restaurant's service, increase
efficiency, and add more money to your bottom line!
PPS - Remember, there's absolutely
NO RISK! Because I know my system will work for you, I'm willing
to let you "test drive" it for 8 Full Weeks and assume all the
risk!
If you don't feel my "How To Improve Dining
Room Service" ebook, the "Restaurant Performance
Evaluation Guide," the "Dining Service Exam" (& Six Free
Bonuses) was worth your investment, then you don't pay...
Period!
Just email me and you'll get all your money
back without any hassles... You have my Personal Guarantee!Click Here To
Order Now!
"...helping us to elevate
our dining room customer service!"
Richard,
"This book has a lot of
great organizational tips helping us to elevate our
dining room customer service!"
Orlando Campos -
General Manager,
Brasilia Grill, Montville, New Jersey
"This is a great book..."
"This is a
great book for fixing dining room service problems.
Our restaurant runs smoother now and our customers have
never been happier!"
Ted Lo
Russo -
Manager, Canyon Road Restaurant,
NYC, New York
or
more than 30 years, I worked in a variety of New
York City restaurants. 
Front
Door and Reservation Desk Duties
Established
restaurants will learn how to quickly elevate
their dining room service, increase
average sales, improve overall efficiency,
reduce waste and explode repeat business as they
exceed their customer's expectations.
